Grow + Gather  - TERMS AND CONDITIONS OF BOOKING 

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This page sets out the terms and conditions for booking our courses and sessions (the “Terms”).  Please read these Terms carefully before booking with us.  If you agree and accept our Terms, at the time of booking you will be asked to tick a box to confirm that you do so, unless you are booking any of our private sessions via the procedure set out below.  Within these Terms “Grow + Gather”, “we” or “us” or “our” means Grow + Gather and “you” and “your” means you, our client or potential client who is booking a place on one of our courses or sessions. 

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A    THE BOOKING PROCESS 

We advertise our classes, workshops, first aid workshops and private classes on our website at www.growandgather.co.uk (the “Website”). The booking processes for each type of course are set out below.  We may use a third-party website to process your booking. 

- Courses including the ‘Gather’ antenatal course, ‘Bend and Breathe’ and 'Baby and Child First Aid' but not including private one to one sessions, breastfeeding support or pool hire; 

1.  The booking process is set out below: 

   1. find and select the relevant course on our Website then click on the “Book Now” button.   

   2. fill in your name, email address, telephone number in the boxes provided. Add the estimated due date of your baby and include information on who will be attending the course with you. One ticket is for two participants. Add dietary preferences. Then click the “Book now” button 

   3. you will then be taken to a secure booking page and asked to enter your credit or debit card details to pay for your booking 

   4. you will then be able to review and place order, enter a promo code if you have one. Then click the “Place Order” button;  

   5. after your payment has been accepted and you have completed the booking process, we will send you an email confirmation of your booking which contains the date and location of the course, discount codes for our other courses and other information about our social media accounts.  

2. Please note, when you click on the “Pay” button this becomes a contractual offer between us and you. A contract will be formed between us on the date that you receive our confirmation email. 

3. If we are unable to accept your order, we will inform you of this and will not charge you for the courses selected.  

 

Private One to One Sessions  

1. The booking process is set out below: 

2. find and select the ‘1:1 session ’ tab on our website; 

3. fill in the relevant details under each heading including Name, Email and How we can help. Then click the 'Submit' button; 

4. we will then contact you by email to arrange the private sessions and our Terms shall be attached to such email;  

5.  a bank transfer for the private session fee will be requested once the dates, times and location for us to attend to provide you with the session have been confirmed; and 

6. the contract is formed on the date we receive full and cleared payment from you in our bank account. 

 

Private Breastfeeding Support at Home  

1. Find the breastfeeding support tab on the website; 

2. Choose the number of hours support that you require 

3. Click the 'Book Now' tab  

4. You will then be able to check availability for breastfeeding support, select a time and date that is best for you, click the 'next' button 

5. You will then be able to pay for the sessions via an online secure payment and will be able to enter your payment details  

 

A contract is formed on the date we receive full payment  

B    THE COURSES 

‘Gather’ Antenatal Classes  

1. Grow+Gather antenatal courses and active birth workshops sessions are provided by practicing midwives Hannah Webster and Hailey Jones who run the Grow + Gather company  

2. The course and session content is evidence based and based on the experience of our midwives to give you a broader understanding of pregnancy, birth and initial newborn care, in line with current professional standards. 

3. The courses and sessions are designed to supplement information offered by the hospital and your own midwife that you will be using in connection with the birth and your pregnancy. 

4. All information and materials received on the course are not medical advice, they are for general information purposes only.  Any questions about your own personal health, your pregnancy or your baby, must be directed to your GP, obstetrician, midwife or health visitor. 

5. The courses will be provided at the locations indicated on our Website or privately (in your own home), in accordance with your booking. 

6.  light food and refreshments will be provided, so please ensure that you provide us with any dietary requirements at the time of booking the course. 

 

‘Bend and Breathe’ Active Birth Workshops  

1. ‘Bend and Breathe’ active birth workshops sessions are provided by practicing midwives Hannah Webster and Hailey Jones who run the Grow + Gather company  

2. The course and session content is evidence based and based on the experience of our midwives to give you a broader understanding of preparation for labour and birth including, but not limited to; positions for labour, coping strategies for birth, an introduction to hypnobirthing and the role of the birth partner 

3. The courses and sessions are designed to supplement information offered by the hospital and your own midwife that you will be using in connection with the birth and your pregnancy. 

4. All information and materials received on the course are not medical advice, they are for general information purposes only.  Any questions about your own personal health, your pregnancy or your baby, must be directed to your GP, obstetrician, midwife or health visitor. 

5. The courses will be provided at the locations indicated on our Website or privately (in your own home), in accordance with your booking. 

 

Child and Infant First Aid 

1. Grow and Gather Child and Infant first aid classes are provided by Laura Bigley  

2. Laura Bigley is an Ofqaul regulated first aid instructor and the materials provided are Grow + Gather's own  

3. All information and materials received on the course are not medical advice, they are for general information purposes only.  Any questions about your own personal health, your pregnancy or your baby, must be directed to your GP, obstetrician, midwife or health visitor. 

4. The courses will be provided at the locations indicated on our Website or privately (in your own home), in accordance with your booking. 

5. Depending on the course, light food and refreshments may be provided, so please ensure that you provide us with any dietary requirements at the time of booking the course. 

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C     PRICES AND PAYMENT 

1.    Prices for our courses are quoted on our Website. Our prices include value added taxes. It is always possible that, despite our best efforts, some of the courses we sell may be incorrectly priced. We promise that we will always verify prices as part of the booking procedure so that the correct price is stated when you pay. 

2.    Payment must be made in full before your booking can be finally confirmed. Prices can change at any time, but changes will not affect contracts that already exist.  

3.    For our antenatal, active birth classes, infant first aid and breastfeeding support sessions courses, payment must be made via Wix Payments with a credit or debit card.  

4.    For our private sessions, payment must be made by bank transfer to our nominated bank account.  We will provide you with our bank account details when we confirm the booking as per the process set out above. 

 

D    YOUR CANCELLATION RIGHTS 

1.    Without prejudice to your statutory rights of cancellation, you can cancel your place on the any of courses, but only under these terms: 

           i.        At any time (in which case you will be entitled to a refund of the amount paid minus the £60 deposit for the Gather course, £10 deposit for Bend and Breathe and £10 deposit for First Aid classes); 

          ii.        In the event of cancelling a 1:1 sessions, an 80% refund will be provided if the cancellation is made 14 days prior to the session, 60% up to 7 days before the session but no refund thereafter 

         iii.        a full refund will be offered if your baby arrives unexpectedly before the course start date, as long as you contact us to tell us, as soon as is reasonably practicable; and 

        iv.         a partial refund may be offered for any unattended sessions due to your baby being born unexpectedly, as long as you contact us to tell us, as soon as is reasonably practicable. You will not be refunded for any sessions that you have already attended. 

2..    If, for any reason Grow + Gather requires to change or reschedule a session or a course, you will be given as much notice as possible. In the rare case that a course venue needs to be altered, any new venue will be found nearby. In this situation no refund will be offered. 

4.    If, for any reason Grow + Gather needs to cancel a session, you will be given a refund for that particular session. 

5.    If you have missed a session or inform us that you will no longer be able to attend a particular session, you may be able to attend that particular session with a different group as long as you pre-arrange this with us. However, if that is not possible, you are welcome to book a private antenatal session through the process set out above.  

6.    Please note that once payment has been made, your ticket is non-transferrable. This means that if for some reason you cannot attend and are not entitled to a refund, you cannot put the money towards anything else with Grow + Gather, including events or other courses. 

7.    If you cancel a contract and are entitled to a refund, we will usually refund you using the same method originally used by you to pay for your purchase. We will process the refund as soon as possible and, at the most, within 7 days of the day we received your valid notice of cancellation. Once we have processed the refund, it may take 5-10 working days for the refund to be back in your account. 

 

E     INTELLECTUAL PROPERTY 

1.   All intellectual property rights in or arising out of or in connection with the courses and sessions are and will be owned or licensed by us.  

 

F     CONFIDENTIALITY 

1.   We each undertake that we will not at any time disclose to any person any confidential information provided in connection with the courses and sessions.  

2.   Each of us may only use the other's confidential information for the purpose of fulfilling our respective obligations under the contract.  

 

G    HOW WE MAY USE YOUR PERSONAL INFORMATION 

1.   We will use any personal information you provide to us to: 

           i.        provide the courses and the sessions;  

          ii.        process your payment for the courses and the sessions; and 

         iii.        inform you about similar services that we provide, but you may stop receiving these at any time by contacting us. 

2.   Further details of how we process personal information are set out in our Privacy Policy. 

 

H    OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU 

1.   We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during the sales process. 

2.   We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees or for fraud or fraudulent misrepresentation. 

3.    Any statutory rights which you have, which cannot be excluded or limited, will not be affected by these Terms. 

4.    Except where liability is excluded in these Terms, Grow + Gather’s total liability to you for any and all losses, claims or damages in connection with these Terms and any contract is the total amount paid by you for the course or session. 

5.    The limitations and exclusions of liability set out in this section, and elsewhere in these Terms are subject to the preceding paragraphs and govern all liabilities arising under the Terms or in relation to the subject matter of the Terms, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty. 

6.    We will not be liable to you in respect of any losses arising out of a force majeure event (referred to condition J below). 

 

I      WARRANTIES 

1.    We warrant that the services provided under these Terms will be provided with reasonable skill and care.  

2.    You warrant and represent to us that:  

           i.        you are legally capable of entering into binding contracts, and you have full authority, power and capacity to agree to these Terms; 

          ii.        the information provided in or in connection with your booking request is accurate and complete; 

         iii.        you will be able to attend the antenatal or the hypnobirthing course or session at the time and at the place advertised or agreed; 

        iv.        you meet the pre-requisites and qualification criteria for attending the courses and sessions set out on our Website;  

          v.        you shall co-operate with us in all matters relating to the courses and sessions; 

        vi.        you shall comply with all applicable laws, including health and safety laws;  

       vii.        you shall keep all of our books, materials and other property that we provide to you as part of the course or session in safe custody at your own risk; and 

      viii.        you are at least 18 years of age. 

 

J     FORCE MAJEURE 

A force majeure event means any event which is beyond our reasonable control. Where a force majeure event gives rise to a failure or delay in us performing our obligations under these Terms, those obligations will be suspended for the duration of the force majeure event. 

 

K    GENERAL TERMS 

1.    Contracts under these Terms may only be varied by an instrument in writing signed by both you and us. We may revise these Terms from time-to-time, but such revisions will not affect the terms of any contracts which we have entered into with you. 

2.    If any provision of these Terms is held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect, and such invalid or unenforceable provisions or portion thereof will be deemed omitted. 

3.    No waiver of any provision of these Terms, whether by conduct or otherwise, in any one or more instances, will be deemed to be, or be construed as, a further or continuing waiver of that provision or any other provision of these Terms. 

4.    You may not assign, charge, sub-contract or otherwise transfer any of your rights or obligations arising under these Terms. Any attempt by you to do so will be null and void. We may assign, charge, sub-contract or otherwise transfer any of our rights or obligations arising under these Terms, at any time, providing, where you are a consumer that such action does not serve to reduce the guarantees benefiting you under these Terms. 

5.    Each contract under these Terms is made for the benefit of the parties to it and is not intended to benefit, or be enforceable by, any other person. The right of the parties to terminate, rescind, or agree any amendment, variation, waiver or settlement under such contracts is not subject to the consent of any person who is not a party to the relevant contract. 

6.    These Terms contain the entire agreement and understanding of the parties in relation to the courses and sessions booked on our Website or by the other methods set out above, and supersede all previous agreements and understandings between the parties in relation to ours courses and sessions; and each party acknowledges that no representations not expressly contained in these Terms have been made by or on behalf of the other party in relation to the booking of a course or session on our website. 

7.    These Terms will be governed by and construed in accordance with Scottish law, and the courts of Scotland will have exclusive jurisdiction to adjudicate any dispute arising under or in relation to these Terms. 

 

L     CONTACT 

1.    How to contact us. You can contact us by telephoning us at: 07876062440/07592 055036 or by writing to us at the email address: hello@growandgather.co.uk 

2.    How we may contact you.  

If we have to contact you, we will do so by telephone or by writing to you at the email address you provided to us in your booking.  If we have trouble contacting you by either of those means, we will send you a text message by SMS.